Exchange & Refund Policy

1) NO returns for used and/or unsealed products.

2) Returns are done within 14 days from delivery date STATED BY THE COURIER under the following conditions:

  1. In case you receive a damaged or wrong order and you want to exchange it, it is our responsibility to deliver it free of delivery charges.
  2. In case you receive a damaged or wrong order and you want to refund it, it is our responsibility to refund it to your bank account
  3. In case you ordered a wrong item and you want to exchange it or refund it, we can't do anything in this case, no exchange or refund.
  4. We don't exchange or return an item that doesn't suit your skin or hair type.