Exchange & Refund Policy
1) NO returns for used and/or unsealed products.
2) Returns are done within 14 days from delivery date STATED BY THE COURIER under the following conditions:
- In case you receive a damaged or wrong order and you want to exchange it, it is our responsibility to deliver it free of delivery charges.
- In case you receive a damaged or wrong order and you want to refund it, it is our responsibility to refund it to your bank account
- In case you ordered a wrong item and you want to exchange it or refund it, we can't do anything in this case, no exchange or refund.
- We don't exchange or return an item that doesn't suit your skin or hair type.